Your TWU Get on Board Delegates recently met with the Review Panel from Deloittes to discuss the priority issues that need to be addressed to improve safety in the Passenger Vehicle Industry.

TWU QLD Priority Issues

  • Bus Delegate & Member participation.
    • It is the position of the TWU QLD Branch that to fully address this issue the review must recognise and involve frontline workers. A proposal for a joint TWU-RTBU forum is one way this can happen.
  • Recognise the Bond University Review recommendations.
    • Bond University has already conducted extensive research into improving Bus Safety and their recommendations should be incorporated into this review process.
  • Ensure that recommendations are area specific.
    • We need to acknowledge that the issues and in turn the solutions will differ from area to area and as such the Review recommendations should reflect the unique challenges and not be a one size fits all approach.
  • Explore the ways in which bus design can assist safety.
    • Protective Barriers are not an end solution in themselves however there are a variety of design elements that should be considered for buses moving forward that could enhance driver and passenger safety eg: a driver door or protective screens that block passengers when opened.
  • Conflict Avoidance Training.
    • Conflict avoidance training should be mandatory and funding allocated for appropriate follow up as the very minimum to preventing violence against Bus Drivers and passengers.
  • Duress Alarms
    • Duress alarms linked directly to the Police should also be a minimum safety measure on all buses to ensure swift responses in the event of an attack.
  • Protective Tint
    • Protective tints that prevent glass in Buses shattering and provide protection from prolonged sun exposure should be a basic standard moving forward and retrofitted where possible.
  • Standards for Industry
    • Establish minimum safety standards for the Bus Industry so that the funding allocated is appropriate to ensure driver and passenger safety.
  • Amenities
    • Audit the current access to and safety of amenities across the Translink network and establish a plan, where necessary, to improve these services.
  • Cashless System
    • Fast track the establishment of a cashless system to remove the greatest cause of tension and threat that currently exists for drivers.
  • Increased Penalties
    • Explore the extent to which increased or mandatory sentences can provide a disincentive to attack drivers and passengers on public transport.
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